When you visit our website, our web servers automatically store the IP address of your Internet service provider, the website from which you visited us, the web pages you visit on our site, as well as the date and duration of your visit. This information is necessary for the technical transmission of the web pages and the secure operation of the server. No personalized analysis of this data takes place.

Controller:

EB Vertrieb & Marketing GmbH

Fockenfeld 1

95692 Konnersreuth, Germany

Email: info[at]wholix.ai

Data Protection Officer:

We are not obligated to appoint a data protection officer under Article 37 GDPR and § 38 BDSG (new).

Personal Data

Personal data refers to information about your identity, such as your name, address, and email address. You are not required to disclose any personal data to use our website. However, in some cases, we need your name and address as well as additional information to provide the requested service. The same applies when we send you informational material or respond to your inquiries. In these cases, we will always inform you. We only store the data that you have transmitted to us voluntarily or automatically. When you use one of our services, we typically collect only the data necessary to provide the service. We may request additional information, but providing it is voluntary. We process personal data only to offer our services or pursue our legitimate commercial interests.

Contacting Us

When you contact us (e.g., via contact form, email, phone, or social media), your information is processed as necessary to respond to your inquiry or any requested measures. Where the inquiry is related to a contract or pre-contractual matters, processing is based on contractual obligations. In all other cases, processing is based on our legitimate interest in responding to inquiries.

Types of data processed: Identification data (e.g., names, addresses), contact data (e.g., email, phone numbers), content data (e.g., entries in online forms)

Data subjects: Communication partners

Purpose of processing: Inquiry handling and communication

Legal bases: Performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR)

Automatically Stored Data

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

Date and time of the request

Name of the requested file

Page from which the request originated

Access status (file transferred, file not found, etc.)

Browser and operating system used

Full IP address of the requesting computer

Amount of data transferred

These data are not combined with other data sources. Processing is based on our legitimate interest (Art. 6(1)(f) GDPR) to improve the stability and functionality of our website. For technical security reasons, particularly to prevent server attacks, this data is temporarily stored. It is not possible to identify individuals based on this data. After seven days at the latest, the IP addresses are anonymized at the domain level. Anonymized data is used for statistical purposes only. There is no merging or sharing with third parties. Only in the context of our server statistics, published every two years in our activity report, is the number of page views shown.

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Many cookies contain a unique cookie ID—a string that enables websites and servers to identify the specific browser. This allows visited websites to distinguish the user's browser from others.

By using session cookies, we can offer a user-friendly experience that wouldn’t be possible without cookies. Without consent, we only use technically necessary cookies based on our legitimate interest (Art. 6(1)(f) GDPR). Any cookies related to personalization, marketing, or analytics are used only with your consent (Art. 6(1)(a) GDPR). On your first visit, you may opt in via the cookie banner. If you agree, data may be shared with partners or third parties. You can change your cookie settings at any time.

Google Analytics (4)

This website uses features of the web analytics service Google Analytics, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics allows us to analyze the behavior of website visitors. It collects data like page views, session duration, operating system, and user origin. This data is aggregated in a user ID and linked to the visitor’s device. Additionally, Google Analytics may record mouse movements, scrolls, and clicks. It also uses modeling and machine learning technologies.

Google Analytics uses cookies and device fingerprinting to recognize users. Information collected is usually transferred to and stored on Google servers in the USA. This service is used based on your consent (Art. 6(1)(a) GDPR, § 25(1) TTDSG). You can revoke your consent at any time.

Data transfers to the USA are based on the EU Commission’s standard contractual clauses:

https://privacy.google.com/businesses/controllerterms/mccs/

Browser Plugin:

You can prevent data collection by downloading and installing this plugin:

https://tools.google.com/dlpage/gaoptout?hl=en

Google’s privacy policy:

https://support.google.com/analytics/answer/6004245?hl=en

Google Signals

We use Google Signals. This allows Google Analytics to collect location, search history, YouTube history, and demographic data, which may be linked to your Google account and used for personalized advertising. It also helps create anonymous user statistics.

Google Analytics E-Commerce Tracking

We use Google Analytics' e-commerce tracking to analyze purchase behavior and improve online marketing. This includes order details, average order value, shipping costs, and time from product view to purchase. Google may aggregate this data using a transaction ID linked to the user’s device.

Google Remarketing

We use Google Analytics Remarketing to group users based on behavior (e.g., clicks on products) and show them personalized ads across the web. Google Remarketing also supports cross-device marketing. If you have a Google account, ads shown on one device may appear on others.

You can disable personalized ads at:

https://www.google.com/settings/ads/onweb/

More information:

https://policies.google.com/technologies/ads?hl=en

Customer Match:

We may share customer data (e.g., emails) with Google to target ads if users are logged into their Google accounts.

External Hosting

This website is hosted by an external provider (Onepage GmbH, Neue Rothofstr. 13–19, 60313 Frankfurt am Main, Germany). The data collected via the website (e.g., IPs, contact requests, contract data) is stored on their servers. Hosting is based on Art. 6(1)(b) GDPR (contract fulfillment) and Art. 6(1)(f) GDPR (legitimate interest in secure, efficient hosting). A data processing agreement is in place with the host.

Security

We implement technical and administrative safeguards to protect your personal data from loss, destruction, tampering, and unauthorized access. All employees and service providers are bound by applicable data protection laws. All personal data is encrypted before transmission. Our security measures and privacy statements are reviewed and updated regularly.

Your Rights

You have the right to access, rectify, erase, or restrict the processing of your stored data. You also have the right to object to processing, request data portability, and lodge a complaint under applicable law.

Right of access: Find out if and to what extent we process your data.

Right to rectification: Request correction of incorrect or incomplete data.

Right to erasure: Request deletion unless legal obligations require retention.

Right to restriction: Request restriction if:

You contest the accuracy of the data (pending verification),

Processing is unlawful but you oppose deletion,

Data is no longer needed but required for legal claims,

You have objected to processing.

Right to data portability: Request that your data be provided in a structured, commonly used, machine-readable format or transferred to another controller (where feasible).

Right to object: Object to processing based on legitimate interests, including profiling. We will then stop processing unless we have compelling legitimate grounds. You may object to direct marketing at any time.

Right to lodge a complaint: Contact us with concerns. You also have the right to contact your local supervisory authority.

To exercise any of your rights, contact us. We may require additional verification of your identity.

Changes to This Privacy Policy

We reserve the right to update this privacy policy to reflect technological or legal changes. Please ensure you always have the latest version. Any fundamental changes will be announced on our website.

All inquiries regarding data protection can be sent to us at:

We are not obligated to appoint a data protection officer under Article 37 GDPR and § 38 BDSG (new).